My account has been verified, but withdrawal is rejected.
Why Can’t I Withdraw Funds?
If you're having trouble withdrawing your money, please check these 5 common points:
Withdrawal Amount: Ensure your request meets the minimum amount required for your chosen payment method.
Payment Method: You must use the same method for withdrawal that you used to deposit (e.g., the same card or e-wallet).
Active Bonuses: Check if you have an active "Welcome Bonus." Some bonuses must be completed before you can withdraw.
Using Your Deposit: To prevent fraud, you need to use your deposited funds for betting at least once. In simple terms: You must place bets totaling your deposit amount on events with odds of 1.1 or higher before withdrawing.
Technical Issues: Sometimes payment systems experience brief outages. Try refreshing the page or waiting 10–15 minutes before trying again.
Still Need Help?
If none of the above solved your issue, our support team is ready to assist! Send an email to info@1xbet-team.com with a brief description of the problem, and we’ll get back to you shortly.